Terms of use

The simple rules for using BattoTV, in plain English.

Last updated: 1 October 2026

1. The basics

BattoTV (BattoTV.com) lets parents choose which children's YouTube channels and playlists (BattoTV Picks, chosen by our team) their children can watch, sorted into simple categories, with daily limits, allowed hours and breaks. It's made for children aged 1 to 12. Existing school accounts use it the same way for their classes. BattoTV is a product of Doory (Pvt) Ltd, Sri Lanka ("we", "us"), and these terms are an agreement between you and Doory (Pvt) Ltd.

By using BattoTV (on the website or in the BattoTV app), you're agreeing to these terms and to our Privacy policy. We keep them short and in plain words, so please give them a quick read.

We may update these terms as BattoTV grows. When we do, we'll change the date at the top, and for anything important we'll tell you in the app or by email before it applies. If you keep using BattoTV after a change starts, that means you're happy with the new terms. If you're not, you can stop using BattoTV and delete your account at any time.

2. Your account

• A parent or guardian aged 18 or over opens a family account and is responsible for how the family uses it.
• Existing school accounts. A school, preschool or daycare account is used by someone allowed to act for the school, and the school is responsible for how its staff use it. Teachers share the teacher PIN; please keep it among staff. The school decides what its classes watch and tells parents that it uses BattoTV, as it would for any classroom tool.
• Keep your sign-in safe: your email (or Google account) and your parent PIN. Anyone with them can change what your children (or classes) watch, so please don't share them outside your family or staff, and pick a PIN children won't guess.
• You're responsible for what happens in your account. If you think someone else got in, sign out all devices in Settings and tell us straight away at support@battotv.com.
• Give us a correct email address: we send sign-in codes, invoices and important notices there.
• BattoTV helps you supervise; it doesn't replace a grown-up keeping an eye on young children.

3. Videos come from YouTube

• Videos play through YouTube's own player, and YouTube's terms also apply. We don't own, make or check every video.
• You choose what your children can watch. The BattoTV Picks playlists are chosen by our team with care, sorted into six categories (Cartoons, Songs, Stories, Learning, Science and Creative) and switched on for your child's age and languages; you can switch any of them off, or on.
• You can suggest a YouTube channel or playlist for BattoTV Picks. Our team decides whether to add it, and may not add every suggestion.
• BattoTV never adds ads of its own. YouTube may show its own ads on some videos, and some creators put adverts or promotions inside their videos. More about ads.
• Videos can stop working if YouTube or the creator removes them, makes them private or turns off playing in other apps. BattoTV hides them when that happens.
• If you see something unsuitable, use 👎 or 🚩 Report. Our team reviews reports and can block a video or channel for every family.

4. Plans, payments and refunds

The short version: every family gets 14 days free, then pays by bank transfer for 1 month or 12 months at a time, and nothing ever renews or charges you by itself.

Our plan is BattoTV Family (up to 4 children), or a custom plan we agree with you for more. Families already on another plan, and schools, keep their plan. Below, "BattoTV Family" means any paid plan, for a family or a school, and "your family" includes a school.

• What BattoTV Family gives you. More children and devices, all BattoTV Picks, extra time from your phone any time, watch history and backup, for as long as your plan is paid.
• Free trial. New families start with a 14-day free trial of BattoTV Family, no card needed. When it ends, kids' watching pauses until you choose a plan and your payment is confirmed. Nothing is deleted. We may change what each plan includes, and we'll show it on our plans page.
• Paid plans are paid by bank transfer for 1 month or 12 months ahead, at the price shown in the app and on our website. Paying 12 months ahead may cost less (shown in the app). Schools can ask for invoices made out to the school. Your plan starts or extends once we confirm your payment, and we email your paid invoice.
• Renewals. Nothing is charged automatically, because we never keep your card or bank details. We email your invoice before your plan ends (7 days before for a month, 14 days for 12 months) and a reminder a few days before. If you'd like to continue, just pay the new invoice.
• If a payment doesn't arrive. No stress: nothing is cancelled or deleted. If we haven't confirmed your payment by your end date, you get 3 grace days (below); after that kids' watching pauses until a payment arrives, and nothing is deleted.
• Invite a family. Share your invite link from the app. When a new family signs up with it (within 14 days) and pays for 12 months of BattoTV Family for the first time, both families get the free months shown in the app (2 months each), added to BattoTV Family. The inviting family gets at most 12 free months in 12 months; if it isn't on BattoTV Family yet, its months are saved and added when it next pays. Each new family can be invited once. Free months have no cash value, can't be exchanged for money, and are removed if that payment is cancelled or refunded.
• Grace period. If your plan ends while we're still confirming your payment, your plan keeps working for 3 more days, and the app shows how many days are left. A payment confirmed then continues from your old end date; a payment after that starts from the day we confirm it.
• Cancelling. You can cancel (turn off renewal) any time in Settings → Plan & billing, or simply not pay the next invoice. You keep BattoTV Family until the end of the time you've paid for, then kids' watching pauses. Nothing you added is deleted.
• Refunds. BattoTV Family starts working as soon as your payment is confirmed, so payments aren't refunded, including for part of a month or year you don't use. That's why every family gets a free trial first: please try BattoTV Family before you pay. The one exception: a payment made by mistake (for example paid twice, or the wrong amount) is cancelled and refunded. Just tell us.
• Price changes. We may change our prices from time to time. We'll tell you at least 30 days ahead, and a new price only applies from your next payment: it never changes time you've already paid for.

5. Fair use

• Use BattoTV for your own family. Don't share your account with other families.
• Each plan has limits (such as the number of children and devices) so BattoTV stays fast and affordable for everyone.
• Don't misuse BattoTV: no trying to break into it, copy it, overload it, or use it to show children harmful content.

6. Suspension and deleting your account

We really don't like doing this, but to keep BattoTV safe for every family we may suspend or close an account that breaks these terms (for example misusing BattoTV or sharing it with other families). Where we can, we'll tell you why first and give you a chance to sort it out.

You can delete your account any time in Settings → Delete account. We keep invoices only as long as accounting law requires (see the Privacy policy).

7. Our responsibility

We work hard to keep BattoTV safe and working, but we provide it "as is" and can't promise it will always be available, or that every video on YouTube is suitable. As far as the law allows, we're not responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the last 12 months. Nothing here takes away rights you have by law as a consumer.

8. Changes to these terms

If we change these terms, we'll update this page and tell parents about important changes in the app or by email before they apply (see The basics).

9. Law and contact

These terms are governed by the laws of Sri Lanka. Questions? Email support@battotv.com; we're happy to help.

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