Privacy policy

BattoTV is for children, so we collect as little as possible, never sell it, and let parents stay in control.

Last updated: 2 October 2026

1. Who we are

BattoTV (BattoTV.com) is a video app where parents, and schools, preschools and daycares, choose the videos their children can watch. BattoTV is owned and run by Doory (Pvt) Ltd, Sri Lanka, which is responsible for your personal data. For any privacy question or request, email support@battotv.com.

2. What we collect

• Parent account: your email address, to sign in and to send sign-in and PIN reset codes. If you choose Continue with Google, Google shares only your name, email address and profile picture with us; we get no access to anything else in your Google account. Your parent PIN is stored only in scrambled (hashed) form.
• Your family's setup: children's first names or nicknames, avatars, their age (a birth month and year, never the full date of birth, or just the age if you prefer) and the languages they watch in, which BattoTV Picks are on for each child (and any videos you added earlier), limits and allowed hours.
• Watching time and history: which approved video was watched, when and for how long, so limits work and you can see what was watched. It reaches your family's other devices within seconds, so you can see it on your phone.
• Suggestions: the YouTube link and note you send when you suggest a channel or playlist, and which family sent it, so our team can review it and show you if it's added.
• Existing school accounts: the school's sign-in email, name, contact person, mobile number and address (for invoices). A class is just a class name, an age and languages: no children's names.
• Mobile / WhatsApp number: families give one when they pay, or add one in Settings if they like. It's used only to help you (for example if you're locked out or a payment needs checking) and for important notices about your account. No marketing messages or spam, and we never share or sell it. Change or remove it in Settings any time.
• What you send us: ratings, reports, feedback and messages.
• Billing: your name, mobile number and (optional) address, payment slips you choose to upload, and your invoices.
• Signed-in devices: the device type (for example "iPhone · Safari"), the country it signed in from and when it was last used, so you can sign out a lost device.
• Visit statistics: the pages visited on our website and on parent and teacher screens, where the visit came from (for example a search engine, a social network or a WhatsApp link), how long the screen was open, the country, and the kind of device, browser and screen size. A random number in your browser tells visits apart, and once you sign in, visits are linked to your account so we can help and improve BattoTV; there are no cookies and no advertising trackers, and nothing is counted on children's screens. To make BattoTV easier, we also count simple steps (for example "Try free pressed", "code sent", "child added", how far down a page people read) and problems (a sign-in code that didn't work, a page error, or repeated taps on something that didn't respond), with only the page or step where it happened. We never record what you type or record your screen.
• Sign-ins: when and where each device signs in: the kind of device, the country and the IP address, to keep your account secure (for example to spot a sign-in that isn't you) and to help if something goes wrong.

We don't collect precise location, photos, voice or contacts. IP addresses are recorded only for sign-ins and devices, used only for security and support, never for advertising, and deleted after 90 days. Our sign-in system and providers also keep technical logs for a limited time for security.

3. Why we use it

• To provide BattoTV: sign-in, syncing your devices, playing approved videos, limits and history.
• To keep children safe: reviewing reports and blocking unsuitable videos for every family.
• To bill you and issue invoices, and to help when you contact us, including by phone or WhatsApp on the number you gave us (never for marketing).
• To improve BattoTV using totals and trends (for example how many families use a feature).

Where the law requires a legal basis, we rely on providing the service you asked for, our legitimate interest in running and improving a safe service, our legal obligations (for example keeping accounting records) and, where needed, your consent, which you can withdraw at any time.

4. Children

Children don't create accounts or give us information themselves; a parent, or a school's staff, sets everything up and stays in control. In a school, a class holds no child's name, only a class name, an age and the class's watching time. We don't show advertising from BattoTV, don't build advertising profiles of children, and don't count visits on children's screens. A child's birth month is used only to show the BattoTV Picks made for the child's age, and their languages only to show Picks in those languages. We also use anonymous totals across families (how often children finish or skip a BattoTV Pick video, and parents' 👍 or 👎, never names or which family) to suggest videos children finish and parents like. A video counts only once at least 5 families have watched it.

5. What we never do

• We never sell or rent personal data.
• We never share it with advertisers or use advertising trackers.
• We never show ads from BattoTV.

6. Service providers

We use trusted providers to run BattoTV: cloud hosting and database, website delivery and security, and email delivery. They process data only on our instructions and only to provide their service to BattoTV. Videos are played from YouTube (Google) through its privacy-enhanced player (youtube-nocookie.com); YouTube may still collect data as described in Google's privacy policy, and some videos include ads from YouTube or their creators, which BattoTV cannot remove. YouTube limits ads and data collection on videos marked “made for kids”. A few videos labelled “Checked by BattoTV” aren't marked that way on YouTube, so YouTube's normal ads and data rules apply to them; parents can switch them off in Settings.

7. International transfers

Our providers may process data in countries other than yours. When they do, we use providers that protect it with appropriate safeguards, such as contractual commitments and encryption.

8. How long we keep data

• Account and family data: while your account exists. You can erase your family's data at any time.
• Visit statistics: 180 days.
• Sign-in IP addresses: 90 days.
• Invoices: as long as accounting and tax laws require.
• When you ask us to delete your account, we remove your data from our active systems; backups expire on their normal schedule.

9. Security

All connections are encrypted, access to family data is limited to the few BattoTV staff who need it to help families and keep content safe, and parent PINs are stored scrambled.

10. Your rights

Depending on where you live, you can ask to:

• see the personal data we hold about you and your children, and get a copy (Family plans can also export a backup in the app);
• correct it (most of it you can edit yourself in Settings);
• delete it: in the app, Settings → Erase family data (keeps your account) or Settings → Delete account (deletes everything except invoices we must keep);
• object to or limit some uses, or withdraw consent.

Email support@battotv.com from your account's email address; we reply within 30 days. You can also complain to the data-protection authority in your country.

11. Changes

If we change this policy, we'll update it here and tell parents about important changes in the app or by email.

Contact

BattoTV · BattoTV.com · support@battotv.com

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